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I've taken on a lot of reading this weekend to get my brain going and start some ideas processes relating to my estate agency.
I've taken on a lot of reading this weekend to get my brain going and start some ideas processes relating to my estate agency.
The main area I've looked at is marketing and how the business
sits in the market.
I've read two books this weekend-
Brilliant Marketing by Richard Hall
And
The Cluetrain Manifesto by Rick Levine, Christopher Locke, Doc Searls
and David Weinberger
Brilliant Marketing is a good starter book to get ideas about the
process of marketing your business or products. It's probably meant more for
someone who works in the marketing industry (particularly a marketing
department of a large company or a large consultancy) but there are ideas there
that will spark your interest and get your process in order.
I have taken ideas from the book regarding how I should look at
the marketing of my business.
1- Setting out what makes us different
2- Deciding what my market is
3- Deciding where my market converse
I am different for many reasons, and I have decided to make a list
of what I think sets me apart and to ask friends and family what they would
want from an estate agent, from the list. I'm also going to look into the
Survey Monkey site to see if I can set up a survey to assess the same, but with
a wider audience. Twitter, Facebook and my blog will probably be the forums for
this activity.
My market is firstly the town I'll be operating in, but I want to
define it further. I will operate as a sales and lettings agent, but I think
that with the marketing techniques I'll be using and the overwhelming emphasis
I'll put on customer service, I want to be targeting the middle to top end if
the market. I want to just concentrate on my town as well. I see many agents
that sell in satellite towns but I really want to establish myself as the
expert in MY town.
Where my market converse is a slightly trickier one, as I won't
have a High Street office - I'm going to operate as a local online agent. I'm
looking into renting/borrowing window space from a retailer in the local High
Street, but I feel that online has more mileage than offline in today's market.
I have set up 2 online ventures today that I think will assist me in my quest
to direct local online traffic to my website. I have set up a Facebook page for
the town and a blog on the housing market in the town. My intention is
that the first is a conduit for local people to discuss local issues and the
second to establish my voice as an authority on the housing market in the area.
I see modern marketing of a property as a partnership between the
expertise of the agent and the reach via social media of the vendor.
First day done!
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